Importance of Customer Feedback in Project Management

Today, the importance of customer feedback for future projects I want to cover. The importance of feedback, which can take many forms, do not ever lose. A survey or lunch on a clear discussion can be conducted as informally as official, it really does not matter what format as long as you get feedback. Usually during the project close out phase, at the conclusion of your project, as part of your acceptance criteria "as built" documents to hand, well, a step that is often overlooked is the performance reaction.

The issue has been identified, essentially lessons learned.could be a project which will be identified during the project, can be glossed over but once the project is given, and then pop up all the tricks on the next job.

Although each project is similar but not necessarily, in an issue faced and its solution can help your next project. It is best to have a record, it will save you reinventing the wheel when you encounter something similar in your future project.Also, remember it does not include the external customer, the nature of the response, as well as their internal customers, including groups involved in the delivery of your project, as they were before the project lines may be with the comment should be included in the scope of the project is to make sure they were available during the time required for delivery, and the list goes on. Also, when you ask for feedback, it also means that you are looking at self-improvement is always friendly.

Good, bad or indifferent, we know how effective we are able to deliver the projects. Those who have worked with us during this project to take care of our development is an important step in a great project manager.We have the same problem, and an action plan for any marginal performance.

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